Privacy Policy

1. Scope

This privacy policy (hereinafter "Policy") applies regardless of the means or medium used to access our websites (www.plugandplay-verre.ch and www.narcis.ch) and sets out the conditions under which we collect, use, and store your information during your browsing. It also extends to all services related to our activities.

By accessing our sites or contracting with us, you acknowledge that you have read, understood, and accepted the terms of this Policy.

2. Definitions

• Personal data: Any information concerning an identified or identifiable natural person.
• Processing: Any operation relating to personal data (collection, recording, storage, etc.).
• Data controller: Plug and Play sarl, which determines the purposes and means of processing.
• Processor: Provider processing data on behalf of the controller.
• Security breach: Loss, modification, disclosure, or unauthorized access to data.

3. When you browse our website

3.1 Data collected

3.1.1 Browsing data

• IP address
• Date and time of visit
• Browser used
• Brand of connection equipment

3.1.2 Contact data (via form or newsletter):

• First and last name
• Email address
• Phone number

3.1.3 Data from social networks:

• Public or profile data (name, email, photo, etc.) shared via third-party platforms (Facebook, LinkedIn, etc.).

3.2 Purposes of data use

• Service provision: Responding to your requests.
• Marketing: Sending promotional offers or surveys.
• Personalization: Analyzing your preferences to improve your experience.
• Legitimate interests: Website monitoring and complaint management.

Cookies and Similar Technologies

4. When you are a client of Plug and Play sarl (Narcis)

Client Data Collection

Personal Identification Information

• Name, Postal Address, Email Address, Phone Number

Financial Information

• Banking details for payment processing

Purpose of Data Collection

• Contract fulfillment
• Accounting purposes
• Invoice processing

Data Categories and Processing

• Data Processors: We work with carefully selected service providers who process data on our behalf. These providers maintain high security standards and provide appropriate guarantees for data protection.
• Data Transmission: Your data may be transmitted to third parties in the following cases: When required by law To protect our rights or property To protect your rights

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data.

Communications

We may contact you regarding your orders, account, or changes to our services.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict its processing.

Contact Us

For any questions about this Privacy Policy, please contact us at:

• info@narcis.ch

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.